Your privacy is
our priority.
We're committed to protecting your personal information and being transparent about how we use it.
Introduction
HiHQ ("we," "us," or "our") operates the HiHQ website and mobile service (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Data
When you use our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Name and contact information (email, phone number)
- Service location address
- Service requests and project details
- Communication with contractors
- Reviews and feedback
Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, and pages of our Service that you visit.
How We Use Your Information
HiHQ uses the collected data for various purposes:
- To provide and maintain our Service
- To connect you with verified contractors
- To notify you about changes to our Service
- To provide customer support
- To gather analysis or valuable information to improve our Service
- To monitor the usage of our Service
- To detect, prevent, and address technical issues
Sharing Your Information
We may share your personal information with:
- Contractors: When you request a service, we share your contact information and service details with the relevant contractor(s) to fulfill your request.
- Service Providers: We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, or assist us in analyzing how our Service is used.
- Legal Requirements: We may disclose your Personal Data if required to do so by law or in a good faith belief that such action is necessary to comply with legal obligations.
We do not sell your personal information to third parties for marketing purposes.
Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: hennomuller@gmail.com
- Phone: +27 82 262 9464
- Location: Gauteng, South Africa
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below.
Last Updated: 25 May 2026